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Frequently Asked Questions

FAQ

Common Questions

Everything you need to know about our products and services.

What types of lab equipment do you supply?
We supply a wide range of biotechnology and laboratory equipment including autoclaves, incubators, microtomes (manual, motorised, programmable), tissue processors, tissue embedding stations, hot air sterilizer ovens, bio safety cabinet laminar flow units, grossing tables and more. Our products cover general lab, R&D, microbiology, pathology, heating, analytical, and industrial lab segments.
What are your accepted payment methods?
We accept Cash, Master Card, Visa Card, Debit Cards, Cheques, American Express Card, and Credit Card — making transactions hassle-free for our customers.
What are your business hours?
We are open Monday to Saturday from 10:00 AM to 7:00 PM. We are closed on Sundays. For urgent queries outside business hours, you can email us at excellservice98@yahoo.com and we'll respond on the next working day.
Where are you located?
Our office is located at House No 587, Satya Premi Nagar, Behind RajKamal Cinema, Barabanki – 225001, Uttar Pradesh, India.
How can I place an order or get a quote?
You can contact us directly by calling +91-9554617887 during business hours, or submit an enquiry via our Contact page. We typically respond within 2 business days.
Are you GST registered?
Yes, Excell Service and Sales is listed in GST and is a fully verified dealer. We can provide proper GST invoices for all purchases.
What is your return and refund policy?
Please visit our Return & Refund Policy page for complete details on our return process and conditions.

Still have questions?

Our team is happy to help. Reach out to us directly.

Send a Message Call +91-9554617887